Compatible IP Address

The most common reason for lack of communication between the software and the analyzer is incorrect TCP/IP settings.   The first thing you should do is find out what the IP address is for both the laptop/PC and the analyzer.

Finding the IP Address of the analyzer:

  • Look in the menu system for your particular product for the IP Address.  If you have trouble finding it, consult your user manual.

Finding the IP Address of the PC:

  • Go to Start->Run  and enter “CMD” to get to the command prompt

Figure 46 - "Run" dialog box

  • At the command screen, type “IPCONFIG” and press enter.  This will display your current TCP/IP settings.   More than one adapter may appear – you’re looking for the IP Address of the “Local Area Connection”.


Figure 47 - IPCONFIG IP configuration output

Once you have the IP Address for the PC/Laptop you should compare them and verify that the IP Addresses are compatible. Typically this means that the first three numbers match up, and the forth number is different.