Compatible IP Address
The most common reason for lack of communication between the software and the analyzer is incorrect TCP/IP settings. The first thing you should do is find out what the IP address is for both the laptop/PC and the analyzer.
Finding the IP Address of the analyzer:
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Look in the menu system for your particular product for the IP Address. If you have trouble finding it, consult your user manual.
Finding the IP Address of the PC:
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Go to Start->Run and enter “CMD” to get to the command prompt
Figure 46 - "Run" dialog box
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At the command screen, type “IPCONFIG” and press enter. This will display your current TCP/IP settings. More than one adapter may appear – you’re looking for the IP Address of the “Local Area Connection”.
Figure 47 - IPCONFIG IP configuration output
Once you have the IP Address for the PC/Laptop you should compare them and verify that the IP Addresses are compatible. Typically this means that the first three numbers match up, and the forth number is different.