Warranty

 

• Super Systems Inc. (SSi), as manufacturer of the SuperOX^TM Sensor, warrants it to be free from defects in material and workmanship for a period of twelve (12) months under normal use and service. SSi’s obligation under this warranty is limited to repairing or replacing, at its option, the sensor described herein, should failure occur within the warranty period. The warranty period shall commence on installation of the sensor. If premature failure occurs, the sensor must be returned in the complete, original packaging to SSi. Upon receipt, SSi will conduct an examination as to the cause of failure, at which time appropriate action will be taken. See more information on arranging for shipment of the sensor below.

 

• There are no warranties, expressed or implied, by the distributors or representatives for the SuperOX^TM Sensor, except the expressed warranty against defects described above. There will be no applicable warranty in the event of breakage resulting from thermal or mechanical shock. Additionally there will be no applicable warranty for a sensor that has been subjected to misuse or negligence, or was damaged in an accident. SSi shall in no way be liable for special or consequential damages related to the use of this sensor.

 

• In the case of failure or malfunction, the user must call SSi at (513) 772-0060 to arrange for shipment of the SuperOX^TM Sensor to SSi. As part of arranging shipment, SSi will issue a Return Materials Authorization (RMA) number. The product must be returned in the original packaging. It is also recommended that the user fill out the Warranty Claim Report that is sent with the new SuperOX^TM Sensor.