Returning the Unit to SSi

This analyzer contains some components that may require periodic replacement based on the amount of use that the unit experiences and the methods in which it is used.  If service on the unit is necessary, it should be sent back to Super Systems, Inc. in the original packaging for repair.  If the original packaging is not available, the analyzer should be surrounded by impact-absorbing materials and placed in a box.  It is the responsibility of the shipper to ensure that the Simple Dew arrives at SSi undamaged.

 

Before shipping the analyzer, please call (513) 772-0060 to receive a Return Materials Authorization (RMA) number.  The shipping address that should be used for returns is:

 

Super Systems, Inc.

ATTN: RMA #XXXX

7205 Edington Drive

Cincinnati, OH 45249